AGENDA

WORKSHOP - Improving Business Performance

Friday

18 September 2026

10:30 - 10:50

How High-Performing Businesses Stay in Control of Their Numbers

  • cashflow visibility
  • margins
  • forecasting

11:30 - 11:50

Turning Enquiries Into Paying Customers

  • lead handling
  • follow-up systems
  • conversion discipline

13:30 - 13:50

The Systems That Save Time

  • workflows
  • automation & ai
  • reducing manual tasks

14:30 - 14:50

Customer Experience That Retains Clients

  • service consistency
  • repeat business

15:30 - 15:50

Smarter Workforce Management

  • rostering
  • productivity
  • performance tracking

17:00 - 18:00

NETWORKING FUNCTION - Invite only

WORKSHOP - Improving Business Performance

Saturday

19 September 2026

10:30 - 10:50

Using AI (Without Overcomplicating It)

  • Fixing Bottlenecks in Your Business Operations

11:30 - 11:50

Getting Paid Faster: Improving Cash Collection & ROI

  • invoicing
  • collections
  • reducing delays

13:30 - 13:50

Turning Data Into Better Decisions

  • tracking performance
  • accurate reporting

14:30 - 15:00

Reducing Risk in Your Business

  • practical risk management
  • protection strategies

15:30 - 16:00

Marketing Systems That Run Consistently

  • active campaigns
  • automation

16:00

Event Concludes